Baloot.my
Malaysian support technician monitoring website uptime on dual screens
Maintenance

Keep Your Website Always Running

A broken or slow website drives customers away before they ever learn about your business. We keep yours secure, fast, backed up, and online, so you can focus on running your business, not babysitting your site.

100+

Sites Maintained

24hr

Max Response Time

Always

Backed Up & Watched

Sound Familiar?

Signs Your Website Needs Looking After

A neglected website doesn't fail loudly, it fails quietly, losing you customers while you're busy elsewhere. See if these sound familiar.

Your Site Went Down and You Didn't Know

Customers found it broken before you did. Every hour offline is enquiries quietly lost.

You're Scared of Getting Hacked

Outdated plugins and software are an open door, and cleaning up a hack costs far more than preventing one.

It's Gotten Slow Over Time

The site that once loaded fast now drags, and slow pages send mobile visitors away.

You Have No Backups

If something breaks or gets hacked, there's no clean version to restore, and you could lose everything.

Small Changes Take Forever

Updating a price or a photo means hunting for whoever built it, and waiting days for a reply.

Nobody's Actually Looking After It

Your website was built once and then left alone, quietly falling behind month after month.

What We Cover

Everything That Keeps Your Site Healthy

Maintenance isn't one task, it's a routine of small things that together keep you secure, fast, and online.

Malaysian developer reviewing a website security panel on a monitor

Security & Protection

Laptop screen showing software update progress mid-install

Software Updates

Laptop showing a cloud backup dashboard with progress rings

Automated Backups

Laptop screen showing a website speed performance gauge

Speed Optimisation

Malaysian technician watching a wall of green uptime monitors

Uptime Monitoring

Malaysian developer fixing a bug at a workstation

Fixes & Small Changes

What's Included

What's Included in Our Care Plans

Whatever plan you're on, this is the work that keeps your website running and your mind at ease.

Security & Malware Protection

We keep your defences current and watch for threats, so you stay off the hackers' easy list.

Updates Done Safely

Software, plugins, and themes kept up to date and tested, so nothing breaks when versions change.

Regular Backups

Automatic backups stored safely, so if anything ever goes wrong, we restore you fast.

Speed & Health Checks

We keep an eye on performance and fix slowdowns before they cost you visitors.

Content Edits Included

Need a price, photo, or paragraph changed? Send it over, we handle it, no chasing anyone.

Priority Support

When something needs attention, you reach real people who know your site, fast.

Why Baloot.my

Why Malaysian Businesses Trust Us to Look After Their Site

Maintenance is invisible when it's done right, your site just keeps working. Here's why businesses hand us the keys and stop worrying.

View Our Work
Confident friendly Malaysian website support lead wearing a headset

Prevention, Not Panic

We catch problems before they become outages, hacks, or expensive emergencies. Quiet is the goal.

Real People Who Know Your Site

You're not a ticket in a foreign queue. You talk to the team that actually looks after your website.

Plain-Language Reports

Each month you see exactly what we did and how your site is doing, with no jargon to decode.

100+ Sites Cared For

We've kept Malaysian business websites secure, fast, and online for over 17 years.

An Honest Comparison

No Maintenance vs a Care Plan

Leaving your website to fend for itself feels free, until it isn't. Here's the honest trade-off.

A clean website monitoring dashboard with green status checks on a laptop
Feature
No Maintenance
Baloot.my Care Plan
Security updates
Forgotten
Always current
Backups
Usually none
Automatic & safe
If it goes down
You find out late
We're already on it
Speed over time
Slowly degrades
Kept fast
Small changes
Chase a freelancer
Included
Cost of problems
Expensive cleanup
Prevented
Process

How We Maintain Your Website

Malaysian developer running a health check on an existing website
01

24/7 Monitoring

Our system monitors your website uptime continuously and alerts us the moment anything goes wrong.

Malaysian technician performing scheduled maintenance on a tablet
02

Updates & Patches

CMS, plugins, and themes are kept up to date to prevent security vulnerabilities.

Malaysian support agent with a headset helping a customer
03

Automated Backups

Full website and database backups run automatically every week — so you never lose data.

Malaysian support specialist reviewing a monthly health report with a client
04

Monthly Report

A clear monthly summary — uptime, updates completed, and security status. Always in the loop.

Friendly Malaysian support team consulting with a small business owner
Packages & Pricing

Choose the Right Package

All packages include a free consultation, domain & hosting setup, and post-launch support.

Basic

RM 300 / month

Essential protection for your live website.

  • Uptime monitoring
  • Monthly CMS & plugin updates
  • Weekly automated backup
  • SSL certificate renewal
  • Basic security scan
  • Email support (48hr response)
Start Basic
Popular

Standard

RM 500 / month

Comprehensive maintenance for active businesses.

  • Everything in Basic
  • Weekly updates & security scans
  • 2x content updates per month
  • Performance optimisation
  • Google Analytics review
  • Priority email support (24hr)
  • Monthly performance report
Choose Standard

Priority

RM 850 / month

For businesses that cannot afford any downtime.

  • Everything in Standard
  • Daily monitoring & checks
  • Unlimited content updates
  • Same-day response guarantee
  • Emergency hotfix included
  • Phone & WhatsApp support
  • Detailed weekly report
Choose Priority

Prices are exclusive of GST. All packages can be customised — contact us for a tailored quote.

Ongoing

Maintenance Is a Relationship, Not a Transaction

Once you're on a care plan, we're your long-term partner, keeping the site healthy and growing with you.

Relaxed Malaysian shop owner working calmly on her laptop, site running smoothly

Monthly Health Reports

A clear summary of updates, backups, uptime, and performance, every month.

Room to Grow

Need a new page or feature beyond your plan? We scope and build it when you're ready.

We're Just a Message Away

Questions, worries, or quick changes, reach us easily without starting from scratch.

Still Fully Yours

We look after your site, but it stays 100% yours, your hosting, your domain, your data.

The Baloot.my website support team collaborating in their office
Who You're Working With

Looked After by a Malaysian Team Since 2008

Baloot.my has been building and maintaining websites for Malaysian businesses since 2008. We don't disappear after launch, looking after sites for the long run is a core part of what we do.

When you're on a care plan with us, you get a local team that knows your website, answers in plain language, and treats keeping you online as the quiet, steady job it should be, from Kota Bharu to Kuala Lumpur.

FAQ

Website Maintenance FAQ

Ready to Start?

Build Something Great Together.

We're ready to help you bring your digital vision to life.First consultation is free — no commitment.